5 December 2023
Elon Musk said, “There will come a point where no job is needed”. Actually, if technology has the ability to do things more accurately and faster, why do we need humans? It cannot be denied that technology plays…
24 November 2023
Lying in the essence of meeting and exceeding customers expectation, the hospitality industry places high emphasis on standards and procedures in its serving manner. However, the customs of the industry is being disrupted by the new wave of…
30 November 2022
There are questions about how much hospitality and tourism businesses can adjust to meet the customer needs of contemporary issues. “More money, less time” – the latest trend has been influencing not only the travellers’ behaviours but also…